Chipper Cash is a financial technology application that facilitates the sending and receiving of money in Nigeria and outside Nigeria.
The App was designed purposely to solve the issue of transferring funds from one bank to the other. So with this help, you can swiftly move money from one Chipper Cash account to the other be it Chipper Cash or outside Chipper Cash.
One of the things that make Chipper Cash very unique and different from other popular fintech applications is that they offer free transfers that is transfer without charges from Chipper Cash to any receiving account.
However, Chipper doesn’t have a physical branch like other fintech apps in Nigeria and this has made people wonder how to reach out to customer care in case they have a problem that needs to be attended to.
There are only a few channels to reach out to the Chipper Cash customer care. So all the users of Chipper Cash must have access to this contact so that they can easily reach out to customer care for support.
In this blog post, we are going to provide you with the Customer Care Number of Chipper Cash and how you can easily reach out to Customer Care if there is any complaint from your side.
Chipper Cash Customer Care Number
Currently, Chipper Cash does not have a Customer Care number that one can call for support. However, there are still other available Channels where one can contact the Customer Care customer for support. As Chipper Cash is relatively new, they are yet to encompass phone numbers where customers can reach out to them. Any phone number you see online are fake and you have to be cautious with those numbers online,
The available Channel to reach out to the Chipper Cash customer are:
If you are reaching out to Chipper Cash customer care using the social media channel, you need to be extra careful because different accounts are parading to be Chipper Cash Customers but they are not.
Also, note that Chipper Cash Customer Care will never ask for your Chipper Cash account details that is your password and email. So be extra vigilant when contacting them through the social media channel.
What information should I provide when contacting Chipper Cash customer care?
When reaching out to Chipper Cash customer care, provide relevant details such as your registered phone number, the issue you are facing, and any transaction reference numbers if applicable. Clear and concise information will help expedite the resolution process.
How do I report a problem or issue to Chipper Cash customer care?
To report a problem or issue, open the Chipper Cash app, navigate to the help or support section, and describe the problem using the in-app chat. Attach any relevant screenshots or details that can assist customer support in understanding and resolving the issue, then tap on send when you are done. The reply from the in-app live support is usually once you get a respondent immediately you initiate the chat.
Are there specific hours of operation for Chipper Cash customer care?
Chipper Cash’s customer support through in-app chat is often available 24/7. However, response times may vary based on user demand and region.
Is my information secure when I contact Chipper Cash customer care?
Chipper Cash prioritizes user data security. Communication through the in-app chat is encrypted, ensuring the confidentiality and security of user information. So you don’t need to worry if your information will be leaked out to any third party.
Where can I find additional help and resources if I can’t reach Chipper Cash customer care?
If you encounter difficulties reaching customer care, explore the Chipper Cash website or community forums for additional help. Frequently asked questions (FAQs) and community discussions may provide valuable insights into common issues and solutions.
Conclusion
Chipper Cash does not have a Customer Care Number that one can call. The channel to reach out to customer care is to use the Chat option on the app. Other ways to reach out to customer care are through social channels that is Twitter, Instagram, and Facebook.
